Foreword
Interest in private properties has been the rise in recent years. More and more Singaporeans now aspire to own one. Consumer expectations have also risen, resulting in developers having to introduce more new design concepts, lifestyle features and materials in order to capture market interest.
As with all things new, there is a keen desire to ensure that no defects are present. However, we find that this is sometimes not so and in addition, are unsure as to what we can do to get such defects rectified.
This booklet is aimed at first-time private-home buyers. It advises them on the possible ways to settle disputes relating to defects that cannot be directly resolved with the Developer. The roles and areas of responsibility of the various government agencies are also briefly described, together with those of utility suppliers.
The Building and Construction Authority (BCA) has prepared this booklet with the help of the Controller of Housing, Singapore Mediation Centre, Real Estate Developers’ Association of Singapore and the various government agencies. BCA would like to acknowledge their contribution and feedback.