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Renovating Your Home
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If you have any disputes with your contractor(s), you should:
- communicate with him to convey your discontentment;
- discuss with him on the possible solutions and give him
time to rectify the work;
- try to reach an amicable solution.
If you still cannot resolve the disputes with your contractor(s),
you can seek help from the following organsiations:
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Consumers Association of Singapore (CASE) |
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The Consumers Association of Singapore (CASE) was established
in 1971, to protect and enhance consumer's interest
through information and education, and to promote an
environment of fair and ethical trade practices.
If you have a dispute with a retailer over consumer
goods and services and you have not been able to resolve
the matter with the retailer, you may visit CASE
office and register your complaint. CASE gives suggestions
on consumer problems and helps aggrieved members obtain
redress.
For more information, please click
here.
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Renovation and Decoration Advisory Centre (RADAC) |
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The Renovation and Decoration Advisory Centre (RADAC)
is set up as a watchdog non-profit making voluntary
body to provide greater controls in the renovation industry
as well as to educate consumers on renovation issues.
The objectives of RADAC include:
- To promote and regulate amongst Associate Members
and Registered Trade Bodies the highest standards
of conduct and practice in the Trade.
- To codify the highest standards of conduct and practice
in the Trade into a Renovation and Decoration Code
of Practice for Observance by Associate Members and
Registered Trade Bodies.
- To provide advice and assistance to Trade Bodies
and consumers on the Renovation and Decoration Code
of Practice as approved and amended from time to time
by the Society.
If the contractor is accredited with RADAC, you could
approach RADAC for assistance in resolving dispute between
you and its member companies.
For more information, please click
here.
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Small Claims Tribunal |
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The Small Claims Tribunals are part of the Subordinate
Courts of Singapore. The Tribunals were established
on the 1st of February 1985, to provide a quick and
inexpensive forum for the resolution of small claims
between consumers and suppliers.
The Tribunals have jurisdiction to hear claims not
exceeding $10,000, where the claims relate to disputes
arising from:
- a contract for sales of goods; or
- a contract for the provision of service; or
- tortuous damage to property (not including damage
arising in connection with motor vehicles)
For more information, please click
here.
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Last updated on 3 January 2007
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