Home | Lift Safety

Lift Safety


We use lifts on a daily basis; they have become a necessary convenience in our lives, in our high-rise landscape. It is therefore imperative that we ensure that they are safe for use for everyone.

There are a total of about 59,000 passenger lifts in Singapore. Lifts, like most mechanical devices, require regular and proper maintenance to ensure safety and reliability of use. The new regulatory regime requires passenger lifts to be maintained at least once a month, and to undergo an examination, inspection and testing once a year, after which, lift owners must apply to BCA for a Permit-to-Operate.

Lift safety is a shared responsibility

Lift owners and lift contractors play an important role in ensuring that their lifts are being maintained according to the regulations.

Lift users also play a part in proper and safe use of lifts. Click on the images below to learn more about the Dos and Don'ts when using lifts, to keep you and your family safe.

(New!) Posters and Floor Sticker on the Safe Use of Escalators
Clicking on the image will open the hi-resolution versions.

Building or lift owners who wish to enquire on these public education materials may also contact BCA at https://www.bca.gov.sg/feedbackform/.

Safe Use Of Lift

Reporting lift malfunctions

Lift users should report any lift malfunctions to the lift owner (including Town Councils) or their managing agent immediately. The contact number for reporting lift malfunctions can be found at the lift landing area.

Lift owners and lift contractors should take all public feedback seriously and exercise due diligence in engaging their lift contractors to rectify any lift issues promptly.

If the lift stalls and you find yourself trapped in the lift, do not panic. Follow the steps below closely:
- Press the alarm button and wait for help to arrive
- Do not try to pry open the lift doors
- If there is an emergency number in the lift, call the number to report the lift malfunction

BCA's measures to tighten lift maintenance and enhance lift safety

BCA has completed the first phase of its review on lift safety regulations. The new measures to enhance lift reliability and safety include the introduction of outcome-based maintenance regime, and a more robust Permit-to-Operate system which will take effect in July 2016.

Lift owners and lift contractors who carried out the most recent servicing work on the lift are also required to inform BCA as soon as possible, when an incident involving death or injury, or malfunction of safety critical components occurs.

Lift and Escalator Sectoral Tripartite Committee's recommendations for the lift industry

Formed in January 2017, the Lift and Escalator Sectoral Tripartite Committee (STC) comprises representatives from the industry association, unions, government agencies, lift service buyers and providers. The STC looks into initiatives to attract, develop and retain Singaporean talents and professionals in the lift and escalator sector. They have since developed a set of recommendations for the lift industry to build up a strong core workforce that would ensure the lifts in Singapore are well-maintained.

Other useful links

  • For Industry (link to Lift OPTO system, circulars and forms etc.)